Is the repair price spelled out before anybody starts taking my Sub-Zero apart for the fix?

Yes. Diagnosis happens first; then comes the repair plan with its price. No repair begins without your yes, and sleeping on it is perfectly acceptable.

Suppose I turn the repair down after hearing its price — what then?

Nothing beyond that $89 house call. You still walk away knowing what ails the unit, useful whenever repair-versus-replace is on the table.

Does a house call in Bel Air or Santa Monica cost more than one in Beverly Hills?

No. One house-call figure, $89, applies across our whole territory: Beverly Hills, Bel Air, Holmby Hills, Century City, West Hollywood, Westwood, Brentwood, Hancock Park, Los Angeles, Santa Monica, Pacific Palisades and Culver City. Gate codes, tower move-in rules and similar access details are worth sharing while booking so the day runs smoothly.

Could a single trip handle a repair on one unit plus upkeep on the rest?

Yes, and it still counts as one trip with one $89. Our tech can diagnose whichever unit is failing, then check condensers and seals elsewhere, quoting each task separately so you pick what to approve. Our built-in refrigerator repair page lists the faults we meet most.

Which details help most when I phone in about a Sub-Zero problem?

Model and serial numbers off each unit's rating plate help, alongside a short account of what changed and roughly when. Listing every Sub-Zero appliance you would like examined lets us plan one trip rather than two. Our contact page gathers phone and booking links in one spot.

Pricing · Plain terms

One number on this page, and why there is no second one

Beverly Hills Sub-Zero Specialists publishes exactly one figure: $89 per house call. That sum pays for the trip plus the diagnostic work, billing happens per trip instead of per cabinet, and it comes off the repair invoice should you say yes. Every further number depends on findings inside your Sub-Zero, so you hear it standing in your own kitchen, ahead of any wrench being turned.

Online, any hourBook a visit
Call 24/7(310) 706-2347
Per visit, not per unit$89
House calls, every day8–6

Direct reply 1/3

Roughly what will a Beverly Hills Sub-Zero repair set me back?

A house call from us runs $89; approve a repair and those dollars come off its total. The fix itself gets priced only after diagnosis, since identical symptoms might trace back to a worn gasket or to a sealed-system leak. You hear that price first and choose freely.

The fixed terms

None of these lines shifts with your zip code, your model or the season.

Visit fee: $89; One $89 fee covers the trip itself, be it a lone ice maker or the full Sub-Zero lineup under your roof; approve the fix and those $89 are deducted from its invoice.
Cost of the fix: Set after testing; You hear the repair figure standing beside the unit, after testing pins down what failed, and no part gets ordered before you give the word.
Phone line: 24/7; The phone line is open around the clock, seven days a week.
House calls: 8–6; Technicians head out at 8 AM, and the last visit of the day is no later than 6 PM, every day of the week.
Service area: 12; Each of these has a dedicated page on this site: Bel Air, Beverly Hills, Brentwood, Century City, Culver City, Hancock Park, Holmby Hills, Los Angeles, Pacific Palisades, Santa Monica, West Hollywood and Westwood.
Who we are: Unaffiliated; Beverly Hills Sub-Zero Specialists is an independent service business with no ties to Sub-Zero Group, Inc. or to any other maker mentioned here. Those trademarks appear on these pages only to identify the machines our technicians look after.

What moves the repair figure

Quoting a Sub-Zero repair honestly from a description is impossible, yet the ingredients behind a quote are no mystery. These are the weights on the scale before any price gets spoken.

Which system gave out: Swapping a tired door gasket, brushing out a matted condenser, replacing an evaporator fan, changing a control board and chasing a refrigerant leak bear little resemblance to each other. Dual-refrigeration models carry two independent sealed systems, chilling and freezing apart, so diagnosis must also pin down which half misbehaves.
Parts, if any: Certain fixes call for nothing beyond cleaning and adjustment; others call for a component. Which component, plus whether it must be special-ordered, forms part of what you are told.
Built-in installation: Panel-ready and integrated units disappear into millwork. Reaching a condenser, an evaporator cover or the rear of a column can mean easing around custom panels, stone counters and finished flooring, and that care shows up as labor.
Reaching your kitchen: A ground-level kitchen in the Flats and a tower residence with a service elevator and loading-dock rules make for different days. Mention gates, elevators or parking quirks while booking so we arrive prepared.
Number of ailing units: Looking over several Sub-Zero appliances still means one $89 trip. Fixing them gets priced cabinet by cabinet, so approving the wine column today while leaving a drawer for next month is entirely fine.
Follow-up trips: Whenever a component needs ordering, the fix wraps up on a later trip. You hear about that plan first, never after the fact.

Direct reply 2/3

Does the $89 service call count toward my Sub-Zero repair?

Yes. Green-light the repair and that $89 is subtracted from its invoice rather than billed alongside. Decline, and that $89 is all you owe for that day, while the diagnosis stays yours to use however you see fit.

Two assumptions worth clearing up

Often heard~~Every cabinet opened adds another $89.~~

In practiceOur charge attaches to the trip. A built-in refrigerator, twin columns, a wine cabinet plus two undercounter drawers may all be examined during one call for one $89.
Often heard~~That $89 lands as an extra charge atop repair costs.~~

In practiceGreen-light a fix and the house-call charge melts into its total, never piled above it. Only a household that halts after diagnosis sees it as a standalone line.
Often heard~~Skipping a printed price list means something is being hidden.~~

In practiceA table of repair prices would amount to guesswork wearing a promise's clothes. We would sooner state one figure we can defend and supply everything else once the fault is identified.

A phone estimate or a quote at the unit

Each has its uses. Here is what each tells you, and fails to tell you, about a Sub-Zero drifting warm, frosting up or humming in some unfamiliar key.

Numbers quoted by phone

Assembled from a description, sight unseen: no coil, gasket or control board inspected
Frequently revised once the actual culprit surfaces
Blind to panels, cabinetry and how buried a component sits
Leaves you weighing hunches against hunches

Quotes written after diagnosis

Grounded in readings taken and parts seen on your own unit
Names the culprit and the labor involved
Delivered ahead of any repair, with the yes or no left to you
Lets you set the repair against the unit's age and overall shape

Our readBy phone you learn the house-call figure; beside the appliance you learn the repair figure. Keeping them in that sequence keeps the second one truthful.

When the house has more than one Sub-Zero

Direct reply 3/3

Am I billed a separate Sub-Zero service call for each appliance?

No, billing follows the trip. Should our tech examine a fridge, a freezer column, a wine cabinet and both drawers during one call, your charge is a single $89. Whatever repairs you then want carry their own separate quotes, unit by unit.

How the quote reaches you

Each call opens with your complaint, phrased your way: the wine column creeping warm, an ice maker gone silent, a drawer losing its chill overnight. From there our tech works methodically through temperatures, airflow, condenser, seals and controls until a cause stands confirmed instead of guessed. Want neighboring Sub-Zero cabinets looked over as well? They receive identical scrutiny during that same call.

Only after all that do you hear a repair figure. It spells out what failed, what gets replaced or adjusted, plus whether everything wraps up today or awaits a component on a return trip. Should one unit hide two faults, each one is explained separately, letting you decide what comes first. Our terms say much the same: nothing proceeds until you have given approval.

Declining is a real option here. Some owners fold the diagnosis into plans for a kitchen remodel; others prefer a pause before spending on an older column. Either way, that $89 settles the account for that day. Approve the fix, and that same $89 shrinks the final invoice.

One habit worth adopting in homes with several units: have every one inspected while our tech is already there, even those behaving perfectly. Lint matting a condenser or a gasket gone slack is cheap to spot early and expensive to overlook. Our preventive maintenance page covers that kind of upkeep.

Money questions before you book

Is the repair price spelled out before anybody starts taking my Sub-Zero apart for the fix?: Yes. Diagnosis happens first; then comes the repair plan with its price. No repair begins without your yes, and sleeping on it is perfectly acceptable.
Suppose I turn the repair down after hearing its price — what then?: Nothing beyond that $89 house call. You still walk away knowing what ails the unit, useful whenever repair-versus-replace is on the table.
Does a house call in Bel Air or Santa Monica cost more than one in Beverly Hills?: No. One house-call figure, $89, applies across our whole territory: Beverly Hills, Bel Air, Holmby Hills, Century City, West Hollywood, Westwood, Brentwood, Hancock Park, Los Angeles, Santa Monica, Pacific Palisades and Culver City. Gate codes, tower move-in rules and similar access details are worth sharing while booking so the day runs smoothly.
Could a single trip handle a repair on one unit plus upkeep on the rest?: Yes, and it still counts as one trip with one $89. Our tech can diagnose whichever unit is failing, then check condensers and seals elsewhere, quoting each task separately so you pick what to approve. Our built-in refrigerator repair page lists the faults we meet most.
Which details help most when I phone in about a Sub-Zero problem?: Model and serial numbers off each unit's rating plate help, alongside a short account of what changed and roughly when. Listing every Sub-Zero appliance you would like examined lets us plan one trip rather than two. Our contact page gathers phone and booking links in one spot.

Start with the one fixed number

Our line, (310) 706-2347, is answered 24/7; online reservations cover daytime slots, 8 AM–6 PM, Monday through Sunday. One $89 trip spans each Sub-Zero unit you list. Background on us sits on our home page.

Answered 24/7(310) 706-2347 Reserve a slot online

$89 buys the visit, never a per-unit tally; approve the fix and those $89 are deducted from its invoice.